Lucretia is Zand Dermatology's office manager, certified biller + coder, and patient financial advocate. She is an expert at dealing with Medicare and can help address any concerns about your bill or reimbursements. Before joining our team, Lucretia managed a busy dermatology practice for almost 30 years. She is highly knowledgeable and skilled at answering clinical questions about biopsy results, surgical procedures, cosmetic treatments, wound care, and what to expect. She is a graduate of UNLV, where she studied both nursing and business. Outside of the office, Lucretia enjoys spending time with her daughters and 7 grandchildren, and sailing the bay with her husband Jim and their loving golden doodle Luc.
We are so happy to introduce Ruby, our new office Medical Receptionist! Ruby's strong passion to help others led her to obtain her Medical Assistant Certification. Shortly after that, she received her Associate of Arts degree from Heald College. Before joining our team, Ruby worked for eight years as an office manager, receptionist, and medical assistant. Ruby's lifelong interest in skincare has helped fuel her excitement to join our team at Zand Dermatology. In her free time outside of the office, she likes to spend time with her loved ones, always searching for a new place to explore! Ruby is an avid hiker with a love for the outdoors. Whether it be a new waterfall hike or the latest Bay Area Sports game, she always has a new adventure to share. We are so happy to have someone like Ruby who brings a unique skill set to our office, all while welcoming each patient with a bright smile!
Pre-Med Medical Assistant
We are so excited to introduce Adina, Zand Dermatology’s new Medical and Surgical Assistant! Adina’s strong interest in medicine led her to explore human health through her Bachelor of Arts Degree at UC Berkeley where she studied Integrative Biology. As a recent UC Berkeley graduate, Adina has a strong passion to serve others through medicine. Before joining our team, Adina worked for three years as a clinical researcher at UCSF and for two years as a medical assistant and scribe. Adina’s dedication to her future career in medicine and unique clinical experiences has driven her enthusiasm to join our team.
Outside of the office, Adina enjoys fitness, healthy cooking, dancing, and playing mahjong! In her free time, Adina also enjoys volunteering and reading. We are so excited to welcome Adina who brings an unparalleled enthusiasm to our practice!
Meet Bella, our therapy dog and certified emotional support animal! Bella is a special member of our team and our patients love her for the emotional support she provides. Therapy pets are embraced at top hospitals like MGH and UCSF, as scientific research shows they help lower anxiety, reduce blood pressure, and increase the happy hormone oxytocin. Bella is a hypoallergenic, non-shedding, tricolored Yorkie. She adores being held and cuddled, especially by patients who feel nervous before in-office procedures. This unique heartfelt connection lifts our patients’ spirits and enhances the healing process. Let us know if Dr. Bella can help enrich your experience at Zand Dermatology!